Business AI

Transform business processes and decision-making through AI-driven automation, analytics, and strategic insights.

Discover our full page on this topic

See how we apply AI to this domain in the real world

Cases

Proximus #Interact: The Omnichannel Communication Platform

Ferranti: Multi-Agent Knowledge Platform for Streamlining Operations & Knowledge Access

Ferranti: Enterprise-Grade Multi-Agent Knowledge Assistant

Securex: Company-wide AI Translation Service, From PoC to Production

Securex: Company-wide AI Translation Service, From PoC to Production

Securex: Document Autotagging, Summarisation & Dynamic Keyword Extraction

Securex: Document Tagging, Summarisation & Keyword Extraction

Securex: Lex4You Automatic Legislation Change Detection & Summarisation

Securex: Lex4You Automatic Legislation Change Detection & Summarisation

Securex: Lex4You Copilot - Legal Information Retrieval

Securex: Lex4You Copilot - Legal Information Retrieval

Blog posts

Bart Baeyens on the stage talking about how to productise AI

Why AI Systems in Enterprise Settings Break Without a RAG-First Foundation?

January 28, 2026

User is holding a mobile phone in their hand and on the screen is the mobile application of Argenta

Argenta & Faktion Partner up: Advancing Customer-Centric Banking in the Age of AI Agents

January 13, 2026

Pooria Nobahari

Marketing & Communications

AI in Publishing & Pre-Press: Turning Unstructured Manuscripts into Print-Ready Books and Audiobooks

AI in Publishing & Pre-Press: Turning Unstructured Manuscripts into Print-Ready Books and Audiobooks

January 6, 2026

Vladimir Dzyuba

A group of professionals sits around a large white table in a modern office, focused on a presentation displayed on a large screen. The screen shows a project planning board with colored sticky notes, while laptops and water bottles are scattered across the table.

Building the Right Organisational Muscles to Win with AI

December 19, 2025

Head of Strategy

Team members from Faktion and Probis standing together at the Probis office to mark the announcement of their new AI partnership.

Faktion & Probis Partner Up to Accelerate Recruitment Services with AI

October 23, 2025

Pooria Nobahari

Marketing & Communications

AI agents are transforming property management in Belgium, automating compliance, tenant engagement, and reporting for syndici and VMEs.

AI Agents in Belgium's Property Management: Reshaping Operations & Engagements

August 20, 2025

Pooria Nobahari

Marketing & Communications

Designing Agentic AI Workflows: Six Steps for Enterprise-Ready Deployments

Designing Agentic AI Workflows: Six Steps for Enterprise-Ready Deployments

Pooria Nobahari

Marketing & Communications

Split image showing a seamless customer intake process. On the left, a smiling woman in a casual outfit uses her smartphone in a bright, home-like setting. On the right, a cheerful customer support agent wearing a headset works at a computer in a modern office environment. Both individuals appear engaged and satisfied, symbolizing efficient and user-friendly digital interactions.

AI Agents for Intake Conversations: Elevating Accessibility & Frictionless Customer Intake Across Industries

Pooria Nobahari

Marketing & Communications

At Faktion we embed UX designers, AI engineers, and domain experts together from day one. It’s only through that collaboration that we can build systems that are not only intelligent, but also usable.

Data & Domain Expertise is the Bottleneck, Not the LLM Intelligence

Head of Strategy

The impact of the EU’s AI Act on responsible and ethical AI development

The impact of the EU’s AI Act on responsible and ethical AI development

December 27, 2023

Solution Architect

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