Your teams are already experimenting with Claude. This programme turns that into something that compounds: a governed, repeatable way of working with AI built around your data, your processes and the people who know them best.
The goal is not a team that knows Claude. It is a team that runs it confidently, within your business context, existing processes, tools and governance frameworks.
We focus on Claude Skills, Cowork and multi-step delegation not just conversational prompting.
Security, compliance and RBAC are treated as foundational elements, not optional add-ons.
The programme adapts to your organisation's setup, your people and your department context.
Eight core topics that scale from a crash course to a full enterprise rollout.
Every programme begins with a scoping session. These dimensions ensure the training fits how your organisation works today and never disrupts your existing setup.
Users doing the work, super-users building the operating model, and IT / security governing the platform, we adapt depth per population.
Analysts, inside sales, service desk, HR, finance, marketing. Focus on Claude Chat, Projects, Artifacts, Office add-ins and role-specific use cases.
Team leads, process owners, champions. Focus on Skills authoring, Cowork design, connector governance, prompt-library curation and adoption.
IT admins, security teams, compliance officers, DPOs. Focus on RBAC, SSO/SCIM, audit logs, the Compliance API and the activation framework.
Full, Limited or Strict. Exercises degrade gracefully so the programme works whether all features are available or only basic Chat.
HR, Finance, Legal, Sales, Procurement, Logistics, we swap in worked examples that feel immediately applicable.
We calibrate the risk conversation and governance requirements to your current AI maturity and compliance posture.
Every session, from a two-day Crash Course to a full enterprise rollout, is built from the same eight topics. Only the depth changes.
Understand and trust Claude
Build reusable capability
Operate AI at enterprise level
The starting point for every participant: what Claude is, how to use it safely, and how to prompt it well. This is where trust in the tool gets built before anyone tries to scale it.
What Claude is, how it differs from other tools, and what the product family looks like.
What participants need to know to use Claude safely, and what IT and legal need to know to govern it.
Every major feature, with Cowork treated as its own block rather than a passing mention.
The anatomy of a good prompt, zero-shot versus few-shot, role prompting, and iterating in conversation.
The centrepiece of the programme. Participants move from ad-hoc use to repeatable capability, building a real Skill and learning the governance and risk framework that keeps it safe to run.
The six-level maturity model and the framework for deciding when a use case is safe to enable.
Role-based access control and the enterprise governance infrastructure, covered at a basic level for all participants and in depth for IT and security.
The centrepiece of every programme. Skills are introduced, demonstrated, and built hands-on by every participant.
The enterprise lens. Covers how individual Skills become an organisation-wide capability, and how that capability gets governed once it's running at scale. Delivered through add-ons rather than the core days.
Skills versus agents, the automation stack, the Centre of Excellence, and the governed operating model. Delivered through add-ons.
Once the core programme is set, five standalone sessions let you go deeper where it matters most. Each is purchased independently, with no redesign of the core days required.
GDPR, EU AI Act, NIS2 and DORA, mapped against a plan comparison and a DPA checklist for Anthropic as processor. Half to full day.
A full AI governance framework, a use case activation board, and a 90-day rollout plan with milestones and KPIs. Half to full day.
Build skills with a review mindset: LLM-as-a-judge agents, evaluation metrics, and quality best practices. Half to full day.
Custom MCP server design, connector governance inventory, and prompt injection risk assessment. Requires Full integration mode.
Champion role definition, an internal training plan, and a feedback loop that keeps the Skills library improving after the programme ends.
Every Claude use case sits somewhere on this ladder. The programme moves people up it deliberately with governance increasing at every rung.
Chat, Projects, file analysis and basic output creation. Value is immediate but isolated to the individual.
Skills, templates and structured instructions. The organisation starts to capture and scale best practice.
Connectors, MCP and approved data sources let Claude read live organisational data.
Cowork and Code run multi-step tasks across files and tools with human supervision mandatory.
Scheduled and event-driven recurring tasks run autonomously, once the Skill's quality standard is trusted.
Enterprise scale: RBAC, SSO/SCIM, monitoring and compliance, with a systematic way to assess and activate use cases.
Every exercise produces a tangible output built on the participant's own real work.
Built and extended across the days on a real recurring task, complete with a governance card.
A functional dashboard, document or data connection built via Cowork from real data.
Owner, trigger, quality standard and approval rules for the Skill they built.
A personal decision matrix for what data is safe to process in Claude.
Start with a short scoping call. We'll recommend the right programme, integration mode and add-ons for your compliance posture.
