Accelerate your business with machine learning

Faktion empowers organizations by operationalizing artificial intelligence
Empower your business by operationalizing machine learning

We build AI solutions

As a boutique AI firm, we combine deep industry experience and machine learning expertise, hereby successfully enabling leading organizations to grow their top line or strengthening their bottom line, by using artificial intelligence.

Faktion as your partner in Artificial Intelligence

Don’t let the technical complexities get in the way of formulating realistic business cases with a tangible ROI. We understand it is often difficult for business leaders to properly identify and operationalize the AI use cases that are meaningful for their balance sheet. That’s where Faktion comes in.

Faktion is your trusted technical and business partner to identify, build and support your AI capability. With an end-to-end vision we are working for you. Every step of the way.


strategy services



AI solution engineering



support your AI capabilities


How some of our clients deployed AI

Reducing up to 15 minutes per support call, and increase online sales with over 120% at Proximus.

min. saved per support call
0 %
sales increase

Using Natural Language Processing (NLP) technology, Faktion used its expertise  to in the field of Natural Language Processing technologies to enable Proximus to create the Titus and Sam chatbots. This AI automation, significantly reduced the support for connection issues with 10 to 15 minutes per support call (Sam), and increased sales on the online Proximus channels with 120% post launch (Titus). These positive ROIs further stimulated Proximus to invest in AI to obtain even more efficiency gains.

Bank J. Van Breda pushed their commercial hit rate on lead scoring to over 85%

weeks delivery time
0 %
accurate lead scoring

Being able to engage financial prospects that fit Bank J. Van Breda’s commercial profile is important to optimize the commercial process, hereby ensuring a frictionless start of an upsell and cross-sell journey. Faktion has built a lead-scoring recommendation engine that provided the commercial team at Bank J. Van Breda with B2B upsell and cross-sell opportunities that generated a +85% hit-rate.


Faktion and Robonext announce new partnership

Belgian scale-ups Faktion and Robonext announce their partnership to combine the strengths of two transformational technologies: Robotic Process Automation and Artificial Intelligence. This will help organizations go beyond automating rule-based business processes and infuse intelligence in their robotic workforce: “Software robots will take up ever more complex and cognitive tasks.”

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Webinar Intelligent Document Processing

Get inspired by the possibilities of combining AI and RPA to fully automate your document flows, end to end. Thursday, July 16, 2020 (10:30 – 12:00 CET / 16:30 – 18:00 SGT) we welcome you to our webinar on Intelligent Document Processing. Register for free via Eventbrite.

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We understand that investments in new technologies should support your business, not the other way around. That’s why we blend industry experience with AI expertise.


The Faktion Academy is a training institution that teaches expert level courses in Machine Learning, Deep Learning and ML Architecture.

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in your career?

We are constantly looking for talented people in engineering, sales, marketing and project management.

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