Pronect partnered with Faktion to develop SAM (Security Advisor Module), an AI-enabled security adviser within its platform. The GenAI copilot merges policy data, compliance standards, and real-time control metrics to detect gaps, suggest improvements, and enhance decision-making in physical security operations.
Pronect is a European technology company that helps large organisations take control of their physical security operations. Its AI-powered platform functions as a 360° cockpit, integrating data across risk, performance, and cost to support better decision-making. Pronect aims to address the challenges their client face in physical security operations:
With a clear vision for innovation, Pronect aimed to create an AI-enabled adviser module, capable of delivering contextual insights, guiding users in risk and compliance, and automating routine security tasks. This required a highly specialised application of generative AI within a critical, regulated domain.
AI offers great potential but needs significant effort for data security and quality, making specialists like Faktion essential.
To achieve this, Pronect partnered with Faktion to co-create SAM (Security Adviser Module). The goal was not to improve an existing tool, but to jointly develop a new capability that could elevate the entire platform; from structured and robust, to intelligent and adaptive.
The solution delivered superior capabilities in data consolidation, real-time analytics, and client interaction by:
Providing precise, contextualised answers by drawing on available source data to address fragmented data insights.
Enabling relevant recommendations and scalability without compromising analytical depth through real-world security expertise.
A Fully integrated chatbot experience with source attribution and personalised insights allowing clients to interact directly with complex security data and receive clear, actionable insights beyond mere data consumption.
Unifying diverse data sources, merging external standards (e.g., ISO, TAPA) with internal policies and dynamic security data for a comprehensive risk overview and analysis precision.
Providing precise, contextualised answers by drawing on available source data to address fragmented data insights.
Enabling relevant recommendations and scalability without compromising analytical depth through real-world security expertise.
A Fully integrated chatbot experience with source attribution and personalised insights allowing clients to interact directly with complex security data and receive clear, actionable insights beyond mere data consumption.
Unifying diverse data sources, merging external standards (e.g., ISO, TAPA) with internal policies and dynamic security data for a comprehensive risk overview and analysis precision.
Faktion’s leveraged it's reusable tools for developing AI copilots facilitate streamlined integration and customisation, ensuring a cost-efficient implementation and a solution that is robust and adaptable.
Faktion adopted a structured, phased integration methodology, grounded in best practices for LLMOps, Azure-based deployment, and advanced data governance. The structured approach included:
The successful implementation of SAM represented a major milestone in Pronect’s product evolution, shifting from a structured, process-led platform to a truly AI-embedded solution. The benefits of this transformation are being experienced directly by Pronect’s clients.
Key value delivered to end users:
The SAM project illustrates what’s possible when domain expertise and AI engineering come together. Faktion and Pronect, together co-created a pioneering capability that redefines how physical security can be managed in a digital world.
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