We like hackathons. And this weekend, a delegation of Faktion’s machine learning team participated in a very special one: the VINCI Energies Human Beyond Digital Hackathon in Frankfurt. We were challenged to detect human activities in videos. Out of 12 international expert teams, Faktion won first place by creating the most accurate model of all submissions.
Custom Machine Learning Models
While cloud-based contact centers are hardly a new technology, they remain a critical element in unlocking future innovations. Due to higher processing, storage and bandwidth capabilities, the cost and flexibility of running and operating a cloud-based contact center cannot outweigh the benefits of an on-premise contact center in the light of future innovations.