Blog Articles
Sharing knowledge and insights is in the DNA of Faktion
Custom Machine Learning ModelsCustomer IntelligenceNatural Language ProcessingPrediction, Anomaly Detection and Forecasting
How AI Transforms Financial Services
With the global artificial intelligence (AI) market expected to...
Custom Machine Learning ModelsCustomer IntelligencePrediction, Anomaly Detection and ForecastingProfiling Customers
The Tyranny of the mean
While simple in nature, averages are tricky and deceptive...
Custom Machine Learning ModelsCustomer IntelligenceCustomer Lifetime Value PredictionMarketing Automation and OptimizationPrediction, Anomaly Detection and ForecastingVoice of Customer Analysis
Contact Center 2025
While cloud-based contact centers are hardly a new technology,...
Callcenter Analytics and OptimizationCustom Machine Learning ModelsCustomer IntelligenceMarketing Automation and Optimization
From cost center to profit center by automating the boring stuff